Returns & Exchanges
We want you to be fully satisfied with your Scotch & Soda purchase, which is why we offer a 30-day return window for all unworn items with original tags attached. Items can be returned via our online portal or at any of our official retail boutiques.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Pack Your Items
Place the items in their original packaging, ensuring all designer tags and security seals remain intact to qualify for a full refund.
- 3.Label and Ship
Download and print your prepaid shipping label, attach it to the outside of your parcel, and drop it off at your nearest authorized carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects your return, we will process your refund to the original payment method within 5 to 10 business days.